Please help me w/ this problem

[mathvu]

I'm trying to install Microsoft Office 2000 in my Windows ME computer. However, upon completing the installation process, there were 2 error messages popping up. The first one said:

"Msohelp has caused an error in MSOHELP.EXE. Msohelp will now close.
If you continue to experience problems, try restarting your computer."

The second message carried the same wording, except for the file names "Msohtmed", and "MSOHTMED.EXE". I had to CLOSE both messages as they prompted.

Then when I tried using, say, Microsoft Word, then a message, with the same wording for "Winword" & "WINWORD.EXE", came up. I've restarted my PC so many times... but the problems persist.

What the h*** is going on? Could these problems be corrected? Please help me. Thank you very much in advance.

[Key]

don't know how.

uninstall then reinstall?

[khoituongtu]

i thing u uninstall and delecte all databas in your computer and restart , then u install again

[LazyGuy]

Try to reinstall with another CD.

[tranbravo]

First, I would save all the files to a CD, then reformat the disc C . After that , I will reinstall the window ME and next the Micro.
Soft Office 2000. Hope it works.

[Hlt4Eva]

why don't u try to install in on other window to test out weather your CD has problem or your window problem anyway have fun with reinstall window :D

[NhatLan]

mathvu,

Check these links for the instruction how to solve your problems.

For MSOHELP.EXE

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q299660

And for WINWORD.EXE

http://support.microsoft.com/default.aspx?scid=kb;en-us;q320475


NhatLan